Refunds & Exchange Policy

ICHEER4U’s Return Policy Issued: July 2021

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you or your customers notice an issue on the products or anything else on the order, email Team@ICheer4u.com.

Returns must be approved by Team@ICheer4U.com before returning any item. Please follow these STEPS:

Refunds, exchanges and store credits must be first authorized by ICheer4U’s Team.

Email us at Team@ICheer4U for review and investigation. If the return and refund align with our policy, Team@ICheer4U will issue a Return Authorization #. NO item will be accepted by our warehouse without a Return Authorization#. Any items returned without a return authorization number will be rejected at delivery..

Please Note: All ICheer4U -Shop- items are custom printed “on demand”. Customized orders are not returnable, sales are final, no exchanges, returns or store credit will be provided for any customized items. For example, ALL ICheer4U logo store items, and Makayla’s House of Design items are customized, print “on demand” items and are NOT returnable, exchangeable, nor store credit eligible due to the unrecoverable customization costs from our vendors.

If you have any questions regarding our return policy, please email the Marketing@ICheer4U.com before you purchase your item for clarification. Your purchase is not returnable. Please be sure of size requirements. Buyer’s remorse or sizing differences are not refundable.

Items are only eligible for refunds if the print or product is defective. Please contact Team@ICheer4U for a Return Authorization number.

Wrong Address – If you or your end customer provides an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated the address with you.

Notification for EU consumers: At this time, we are only shipping in the USA. Once we begin shipping overseas, the following will apply.

According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

The supply of goods that are made to the consumer’s specifications or are clearly personalized;
two. sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons,

therefore ICHEER4U reserves rights to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Please reference ICheer4U’s Terms of Conditions Policies for more information.

Refunds & Exchange Policy

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